Top Video Tutorials
This video will introduce you to the basics of adding a customized chat to your Website using CoffeeCup Live Chat. (Version 6.0 used in this video tutorial)
Rating: 5 - Views: 219 - Duration: 1:56In this video, you'll learn how to add a chat box to your Website using CoffeeCup Live Chat. This includes setting up a new chat using the Live Chat Setup Wizard. You must enter the URL for your site, choose which kind of chat you want to create (live...
Rating: 4 - Views: 216 - Duration: 3:26This tutorial will show you how to create a public chat room using CoffeeCup Live Chat. It will walk you through the steps involved in using the Live Chat Setup Wizard, including entering the URL where the chat will be located, specifying that you want...
Rating: 3 - Views: 145 - Duration: 3:07Top Knowledgebase Articles
There are a few reasons why you may not be able to log into the Admin area. 1. You did not upload the files to the exact URL you specified in Step 1 of the setup. If that is the case, the easiest solution would be to create another chat and...
Rating: 2 - Views: 1,554The only reason we know of for this is that the Admin area is not open on your computer. In order for users to log into your Live Chat, the Admin console must be open and running on your computer. If the Admin console is not running, the users will...
Rating: 2 - Views: 1,441If you uploaded the Live Chat files to your server running IIS 6 and have trouble, you will need to contact your host and have them take a look at the IUSR_ACCOUNT. The IUSR_ACCOUNT has to be assigned the directory containing the Live Chat files and...
Rating: 2 - Views: 1,136
