Support Articles

Is there a Web interface for Web Access Manager?

No, all updates and changes need to be made in the software.

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Article ID: 588 | Published On: Dec 31, 2008 | 18 views | Rated 0 stars by 0 people

What are the limitations in the trial version of Web Access Manager

21 Days and a maximum of 20 users can be added.

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Article ID: 587 | Published On: Dec 31, 2008 | 22 views | Rated 0 stars by 0 people

How can I remove Web Access from my server?

Tools Menu.

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Article ID: 586 | Published On: Dec 31, 2008 | 17 views | Rated 0 stars by 0 people

I don't understand how to configure my server for use with Web Access Manager

Explain the ftp configuration window.

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Article ID: 585 | Published On: Dec 31, 2008 | 25 views | Rated 0 stars by 0 people

How do I backup my databases in Web Access Manager

vista: C:\Users\[username]\AppData\Local\VirtualStore\Program Files xp: C:\Program Files\CoffeeCup Software\CoffeeCup Web Access Manager\Databases

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Article ID: 584 | Published On: Dec 31, 2008 | 14 views | Rated 0 stars by 0 people

Can I Regenerate New Password For All My Users?

Yes.

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Article ID: 582 | Published On: Dec 30, 2008 | 17 views | Rated 0 stars by 0 people

Can I add multiple users at once?

yes

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Article ID: 583 | Published On: Dec 30, 2008 | 12 views | Rated 0 stars by 0 people

How do I know if my server is compatible?

Run the wizard.

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Article ID: 581 | Published On: Dec 30, 2008 | 29 views | Rated 0 stars by 0 people

How many folders can I protect at once?

as many as you like.

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Article ID: 580 | Published On: Dec 30, 2008 | 16 views | Rated 0 stars by 0 people

Can I import users from a .CSV or Text file?

yes

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Article ID: 579 | Published On: Dec 30, 2008 | 14 views | Rated 0 stars by 0 people

Can I use Web Access Manager on a Windows Hosted Server?

No

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Article ID: 577 | Published On: Dec 30, 2008 | 16 views | Rated 0 stars by 0 people

Can I import my users from CoffeeCup Password Wizard?

Yes

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Article ID: 578 | Published On: Dec 30, 2008 | 20 views | Rated 0 stars by 0 people

What are the server requirements to use Web Access Manager?

Apache or compatible server.

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Article ID: 576 | Published On: Dec 30, 2008 | 28 views | Rated 0 stars by 0 people

Do customers need to register with PayPal to make a purchase?

No, your customers do not need to register with PayPal™ before they make a purchase. When your customers use PayPal™ as a payment method, an account will automatically be created...

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Article ID: 575 | Published On: Dec 11, 2008 | 92 views | Rated 0 stars by 0 people

What currencies do you support?

The following is a list of supported currencies by each merchant. This information could change at anytime, so for the most complete up-to-date list, visit each merchant's Website. ...

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Article ID: 574 | Published On: Dec 11, 2008 | 57 views | Rated 0 stars by 0 people

Can I Use Shopping Cart Creator on an Existing Website?

Shopping Cart Creator can be used as a standalone Website or accompany an existing Website created with any Web design product. All the files necessary to run your online shop are generated by...

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Article ID: 573 | Published On: Dec 10, 2008 | 138 views | Rated 4 stars by 1 people

How do you configure shipping within the software?

CoffeeCup Shopping Cart Creator gives you control over all the elements of your online store. This includes all aspects of shipping, including setting a description and price. At this time,...

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Article ID: 572 | Published On: Dec 10, 2008 | 80 views | Rated 0 stars by 0 people

I am unable to update the quantity of items in my cart.

When I am at the checkout page for my shop, I see the quantity is set to 1 for an item that I just added to my cart. When I try to change the value to another number and click update quantity,...

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Article ID: 571 | Published On: Dec 10, 2008 | 57 views | Rated 0 stars by 0 people

When I try to add an item to my cart, nothing happens.

This issue is caused when your Web server isn't properly configured to handle sessions. Sessions are how PHP remembers things like what a customer puts in their cart, subtotals, totals, and...

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Article ID: 570 | Published On: Dec 9, 2008 | 74 views | Rated 0 stars by 0 people

I receive a PHP error when I try to check out in my cart.

When selecting a payment type in my Web shop, I receive the following error message: Warning: array_search(): Wrong datatype for second argument in [SERVERPATH]/ccdata/php/servertest.php...

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Article ID: 569 | Published On: Dec 8, 2008 | 128 views | Rated 0 stars by 0 people

What are the server requirements to use this software?

To use Shopping Cart Creator on your Windows or Linux server, PHP 4.4.7 or higher, cURL extensions , and PHP sessions must be enabled . If you are not sure if your server has these...

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Article ID: 568 | Published On: Dec 8, 2008 | 642 views | Rated 5 stars by 1 people

Can I Use an External FTP Client to Upload My Shop?

Yes, you can. Navigate to File menu > Export Server Files . You will then be prompted to save your files to the location where you would like to upload them from.

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Article ID: 567 | Published On: Dec 6, 2008 | 66 views | Rated 0 stars by 0 people

How do I install the the theme packs?

To install the different theme packs for Shopping Cart Creator, please follow these steps: 1. Download the desired theme pack(s) from the CoffeeCup Website . They will download as EXE...

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Article ID: 566 | Published On: Dec 5, 2008 | 69 views | Rated 0 stars by 0 people

Can Shopping Cart Creator Handle Downloadable Products?

Shopping Cart Creator is equipped to handle downloadable products in the same way it handles physical products. This gives you, the shop owner, the most control over your inventory. Here's how...

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Article ID: 565 | Published On: Dec 5, 2008 | 87 views | Rated 0 stars by 0 people

Can I Remove the Text "Shopping Cart Software by CoffeeCup Software" From My Cart?

At this time, "Shopping Cart Software by CoffeeCup Software" will be found in both the trial and registered versions of the software. We provided this message because we felt it was an...

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Article ID: 564 | Published On: Dec 5, 2008 | 78 views | Rated 1 stars by 1 people

Can Shopping Cart Manage My Inventory?

Shopping Cart Creator gives you complete control over your inventory. This gives you the responsibility for keeping track of the number of your available products. If your inventory is...

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Article ID: 563 | Published On: Dec 4, 2008 | 88 views | Rated 0 stars by 0 people

Why is Google Checkout not included with my purchase?

The trial version of Shopping Cart Creator comes with PayPal and Google Checkout so you can try both out and see which payment provider works best for you. However, Google Checkout is an...

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Article ID: 562 | Published On: Dec 4, 2008 | 85 views | Rated 0 stars by 0 people

Is this software SEO - and Web standards-friendly?

Yes! Everything is made with Web standards and search engines in mind. Every page created with our software follows W3C markup standards. This means your pages are well designed, more...

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Article ID: 561 | Published On: Dec 2, 2008 | 52 views | Rated 0 stars by 0 people

When I check out using PayPal, I get an error.

When I click Checkout using the PayPal payment option in my online shop, I receive this error message: PayPal has returned an error! Ack: Failure Correlation ID: 81f242f06f3ec ...

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Article ID: 560 | Published On: Dec 2, 2008 | 100 views | Rated 0 stars by 0 people

When I check out using Google Checkout, I get an error.

Possible Error #1: When I click Checkout using the Google Checkout payment option, I receive this error message: Google Checkout has returned an error! Ack: error Message: ...

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Article ID: 559 | Published On: Dec 2, 2008 | 71 views | Rated 0 stars by 0 people

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